Shipping Policy

Welcome to Pawshka, your trusted destination for high-quality pet products. We are committed to providing a seamless shopping experience, including reliable and fast shipping. Here is our shipping policy:

1. Shipping Method

We offer one shipping option:

• Free Shipping: Available for all countries in the European Union (EU).

2. Shipping Fees

We provide free shipping for all orders shipped within EU countries.

3. Order Processing

Orders are typically processed and shipped within 1 to 2 business days after payment is received. A confirmation email with tracking details will be sent once your order is dispatched. Orders placed after 2 PM (French time) may require an extra business day for processing.

4. Shipping Areas

We deliver to all EU countries. Some remote locations may experience slight delays. You can check delivery zones and any restrictions at checkout.

5. Order Tracking

You can track your order using the tracking number sent in the shipping confirmation email. If you have any tracking inquiries, please contact our customer support at contact@pawshka.com.

6. Returns & Exchanges

If you are not completely satisfied with your purchase, you may return unworn items in their original condition within 15 days of receipt for a refund or exchange. Please check our Return & Refund Policy for more details.

7. Contact

For any inquiries regarding our shipping policy, please reach out to our customer service team at contact@pawshka.com. We are available Monday to Friday, from 9:00 AM to 4:00 PM.

Thank you for choosing Pawshka. We hope you and your pet love our products!